Microsoft will integrate Skype's calling features into many of its key products, including Office, the Xbox and its Windows Phone software, but it will it will also continue to offer Skype for competing platforms, CEO Steve Ballmer said Tuesday.

A telefonos ügyfélszolgálatokon elhangzó beszélgetések valós időben történő elemzésére és javaslatok azonnali megfogalmazására is alkalmas az új, mesterséges intelligenciával felvértezett alkalmazás, a NICE Real-Time Speech Analytics. Hazánkban a NET’54 Üzleti Kommunikáció által forgalmazott ügyfélszolgálati megoldás nem pusztán az ügyfél-elégedettséget javítja, hanem alkalmas az értékesítés hatékonyságának növelésére is

AT&T's planned acquisition of T-Mobile USA will advance U.S. leadership in mobile data and improve consumers' wireless experience, the company's top executives said on a conference call Monday morning.

Google has acquired an Irish company for technology that will allow YouTube to automatically improve the quality of videos stored on the site.

Taiwan's international airport has opened what it calls the world's first in-transit e-library, offering 400 e-book titles to ease waiting-hall boredom while showcasing the island's high-tech capabilities.

SAP strengthened its eager embrace of in-memory computing on Wednesday, announcing plans for a series of applications that include programs it calls previously "unimaginable" as well as some that overhaul existing software.

At the Cebit show on Tuesday SAP will show off an upcoming application called Sales OnDemand that could be a potential rival to the likes of Salesforce.com and Microsoft CRM Online.

When Intel CEO Paul Otellini received a call from Nokia chief Stephen Elop about Nokia's move to Microsoft, he used a word that Yahoo CEO Carol Bartz "has often used."

Hoping to service the growing market for cloud computing systems, Oracle has packaged two file management software programs into a single integrated offering, called the Oracle Cloud File System, the company announced Monday.

When involved in a spat over allegations of unauthorized copying or misappropriation of content and ideas, Google -- fairly or not -- usually plays the villain, accused of parasitically overstepping boundaries to profit from someone else's work.

Microsoft plans to launch an application on Thursday for quickly ramping up websites and lightweight Web applications, called WebMatrix.

Skype has updated its free iPhone app, adding the ability to make video calls over 3G mobile networks. The updated app is available for download from Apple's app store, Skype announced Thursday.

Google opened its Web application store for Chrome browser users on Tuesday, offering highly interactive, graphically rich applications from a variety of sources, including National Public Radio, Amazon.com, Electronic Arts and Sports Illustrated.

Unisys on Tuesday introduced a dedicated, hosted computing service that lets customers quickly add extra capacity for short-term use, a feature Unisys says is unique among what it calls "hosted private clouds."

U.S. Web users should be able to sign up for a do-not-track feature in browsers that would prohibit websites and advertising networks from following their movements online, the U.S. Federal Trade Commission said Wednesday.

Sikeresen debütált az ország első call center szakkiállítása, amelyen az iparág 36 vállalata és szervezete mutatta be világszínvonalú szolgáltatásait. A november 23-án és 24-én megrendezett rendezvényen a piac legfontosabb szereplői voltak jelen. A rendezvény keretein belül több mint 30 cég részvételével lezárult a TOP 10 Call Center-díj elnevezésű verseny, ahol a ?Kiváló Call Center? címeket osztották ki.

Speaking publicly for the first time since he was appointed CEO of Hewlett-Packard in late September, Leo Apotheker on Monday said that HP will focus more on software and that he still has some learning to do about the company.

Cisco Systems posted gains in both profit and revenue on Wednesday for its fiscal first quarter that ended Oct. 30, despite what it called "a challenging economic environment."

Az Egyesült Államok elnöke Bombayben, egy üzleti döntéshozóknak szervezett összejövetelen nyilatkozva kijelentette: idejétmúlt és megalapozatlan sztereotípia az a vélemény, amely szerint az indiai outsourcing szolgáltatások negatív hatással vannak az amerikai foglalkoztatottság alakulására.

Microsoft appears to be preparing to launch a new website called "Next" where it will share information about new technologies it and others are developing.